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Node Details

The Node details page offers a view of the node hardware level in the hierarchy of your equipment.

Network / Node / Card / OLT / Port / ONU

To access this view, from the left navigation bar select the (Operate) button. A list of all network equipment will populate in a tree view to the left of the map. From the list of equipment that appears, select a Node in your network by clicking on it. Alternatively, each piece of equipment can be searched for by entering the TID or IP address in the search bar at the top of the list of equipment.

The page will populate with the following information for the node hardware selected:

Switch Module Bandwidth Utilization: Shows the past seven days of history for bandwidth utilization for the switch module(s) (SM) faceplate ports of the selected node.

Slot Uptimes: A bar chart for the uptime for each active slot in the selected node.

Inventory: A list of cards installed in the selected shelf (node).

Top Insights: Displays alerts (insights) associated with the selected hardware node.

The content of these tiles is described in detail in the following sections.

SM A Bandwidth Utilization / SM B Bandwidth Utilization​

The SM A/B Bandwidth Utilization tiles show the past seven days of history for bandwidth utilization for the switch module(s) (SM) faceplate ports of the selected node. There is a separate chart for SM slot A (left) and SM slot B (right).

The horizontal axis shows the progression of time across the most recent seven days of the week while the vertical axis shows a percentage of utilization. The vertical scale will automatically adjust depending upon peak utilization recorded during the seven day period.

Each chart is also color coded to distinguish ingress utilization (shown in blue) from egress utilization (shown in green). If utilization of bandwidth becomes high, a red threshold line will appear. Sweep the mouse cursor horizontally along the time series chart and the tool-tip will highlight ingress and egress utilization statistics for that specific moment in time.

You can also specialize the display to show only ingress or only egress data by selecting the text label or colored dot in the legend below the chart.

  • Select % Egress Util (or the green colored dot) to toggle the display of egress data on and off.

  • Select % Ingress Util (or the blue colored dot) to toggle the display of ingress data on and off.

To display data for a particular port, select the small triangle near the top-left of each chart. A drop-down list appears from which the available ports can be selected.

Export or Print Table Data​

To export data from this tile to your local hard drive, select the hamburger menu icon ( ) near the upper right of the chart, and then choose an appropriate file format from the options displayed in the resulting drop-down list.

The following formats are available for export:

  • SVG: Scalable Vector Graphics, an image file format

  • PNG: Portable Network Graphics, an image file format

  • JPG: Joint Photographic Experts Group, an image file format

  • CSV: A comma-separated, raw text file

  • XLS: Microsoft Excel format

Additional options for alternate views of chart data are also available from the same hamburger menu (), and include:

  • View in full screen

  • Print chart

  • View data table

Slot Uptimes​

The Slot Uptimes tile shows a bar chart for the uptime (in days) for each active slot in the selected node. The horizontal axis shows the slot designator while the vertical axis shows the count in days.

Hover the mouse cursor over any of the bars and the tool-tip will highlight the uptime statistics for that particular slot.

The same options and instructions for exporting chart data described above for the SM Utilization charts are also available for this Slot Uptimes chart.

Inventory​

The Inventory tile shows a list of cards installed in the selected shelf (node). The Slot Number, Part Number and Name are displayed for each card in the inventory.

Select the icon from the Link column to drill-down to the slot number for the card indicated in the Slot column. Insights and related card information are displayed.

Top Insights​

The Top Insights tile displays a list of alerts across all network hardware. By default, the Active filter is applied so that all active insights are displayed.

Filters of your choosing can be applied by leveraging the various search fields placed just above the column headers. These search filters may be used individually or in combination to specialize the display to meet your needs.

Access the search field by selecting the adjacent button, then enter the search criteria in the text field that appears.

Top Insights - Table Columns Defined​

Each column of the table of insights displayed on screen is described below.

Severity​

A rating of the severity of the alert rated on a scale of 0-5. The significance of each rating is:

  • Severity 5: Critical
  • Severity 4: Major
  • Severity 3: Minor
  • Severity 3: Minor
  • Severity 2: Alert
  • Severity 1: Informational

System Name​

Top-level name of the network device.

Location​

The identifier of the network location associated with the insight. Exact format of the field will vary depending on the source location.

For example

  • Shelf/slot/port
  • Slot/port
  • RemoteID@Shelf/slot/port

Platform​

Hover over the displayed platform icon to view the platform's family and type. The icon will vary depending on the platform type.

For example

  • Platform Family: Total Access; Platform Type: TA5000
  • Platform Family: SDX; Platform Type: SDX 6320-16

Insight​

A short description of the nature of the alert detected for this row.

See the Operate Detail Views - Insights Glossary for a list of all insight names and detailed descriptions for each.

State​

Insights presented are in one of three states: Active, Cleared, or Acknowledged.

  • Active: An active insight is one that has been detected in the most recent scan.
  • Cleared: Insights shown as cleared were not detected by the most recent scan. The system retains cleared insights for 30 days before automatically removing them from the display.
  • Acknowledged: An acknowledged insight is one that has been manually acknowledged by selecting the insight and selecting the Acknowledge option.

Insight Details Icon​

   Select this icon to reveal the Insight Details dialog. All key facts regarding this insight are displayed in an easy to read layout that includes a suggestion as to how the alert might be resolved.

Select the icon at the top of Insight Details to navigate to the device associated with this insight.

note

An intermittent insight is an insight that has previously been cleared, but has reoccurred.

note

Since MSI allows users to edit the field, the MSI TID could be different than the Operate TID.

Acknowledge / Unacknowledge Buttons​

The button is located just beneath the radio button selector for TID/IP near the top of the Top Insights panel.

To use this feature, choose one or more insight(s) and then select the button to change all selected insights to the Acknowledged state.

The button is located to the right of the Acknowledge button.

To use this feature, choose one or more insight(s) and then select the button to remove the Acknowledged state. This will set insights back to their default state where they display either Active or Cleared.

note

Both Active and Cleared insights may be in the Acknowledged state. If an Acknowledged and Cleared insight becomes Active again (intermittent), the Acknowledged state will only reset and show as Active if the severity increases.

Export Button​

The button is located just beneath the radio button selector for TID/IP near the top of the Top Insights panel.

Use this feature to export this current snapshot of insights to your local drive in CSV format. The exported data can be useful for purposes such as:

  • Sorting the list and delegating portions of it to task various personnel with resolving the alerts.

  • Using it as an offline scratchpad to make notes about your pursuit of the resolution for each alert.

note

The on-screen display is limited to the first 4mb of Top Insights data. When this cap is exceeded, a notification will appear with a reminder that this Export feature can be used to get the complete list of insights in CSV format.