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Port Details

The Port details page offers a view of the port hardware level in the hierarchy of your equipment.

Network / Node / Card / OLT / Port / ONU

To access this view, from the left navigation bar select the (Operate) button. A list of all network equipment will populate in a tree view to the left of the map. From the list of equipment that appears, select a Port in your network by clicking on it. Alternatively, each piece of equipment can be searched for by entering the TID or IP address in the search bar at the top of the list of equipment.

The page will populate with the following information for the node hardware selected:

The content of these tiles is described in detail in the following sections.

PON Utilization Graph (PON ports only)​

The PON Utilization Graph shows a history of the past seven days for PON utilization.

The horizontal axis shows the progression of time across the most recent seven days of the week while the vertical axis shows a percentage of utilization. The vertical scale will automatically adjust depending upon peak utilization recorded during the seven day period.

The chart is also color coded to distinguish upstream utilization (shown in blue) from downstream utilization (shown in green). If utilization of bandwidth becomes high, a red threshold line will appear. Sweep the mouse cursor horizontally along the time series chart and the tool-tip will highlight upstream and downstream utilization statistics for that specific moment in time.

You can also specialize the display to show only upstream or only downstream data by selecting the text label or colored dot in the legend below the chart.

  • Select Upstream (or the blue colored dot) to toggle the display of upstream data on and off.

  • Select Downstream (or the green colored dot) to toggle the display of downstream data on and off.

Statistics​

The Statistics tile reveals detailed information about the state of the port, including throughput data and various error counters. Available statistics are defined in the following table.

Statistic Name     Description

EDI            Ethernet default interface (EDI). This is the default port for traffic to exit this device.

Speed            The current negotiated speed of the selected port.

Duplexity         Indicates whether the selected port is running at half or full duplex.

MTU             Indicates the maximum transmission unit (MTU) that the selected port is capable of accepting.

note

Expressed in bytes.

Input Packets       A counter indicating the number of ingress packets handled by the selected port.

Output Packets       A counter indicating the number of egress packets handled by the selected port.

Input Unicast       A counter indicating the number of ingress unicast packets handled by the selected port.

note

Unicast is a packet/frame (or flow of packets/frames) that has a single destination.

Output Unicast        A counter indicating the number of egress unicast packets handled by the selected port.

note

Unicast is a packet/frame (or flow of packets/frames) that has a single destination.

Input Broadcast       A counter indicating the number of ingress broadcast packets handled by the selected port.

note

A broadcast is a packet/frame (or flows of packets/frames) that are destined for ALL devices on the network/segment.

Output Broadcast       A counter indicating the number of egress broadcast packets handled by the selected port.

note

A broadcast is a packet/frame (or flows of packets/frames) that are destined for ALL devices on the network/segment.

Input Multicast         A counter indicating the number of ingress multicast packets handled by the selected port.

note

Multicast traffic is destined to a “multicast group” of network hosts.

Output Multicast        A counter indicating the number of egress multicast packets handled by the selected port.

note

Multicast traffic is destined to a “multicast group” of network hosts.

Input Errors            A counter for the total number of ingress related errors detected by the interface.

Output Errors           A counter for the total number of egress related errors detected by the interface.

Input Discards           A counter for network ingress congestion incidents noted for the selected port.

Output Discards         A counter for network egress congestion incidents noted for the selected port.

Input Runts            A counter for network ingress runts on the selected port.

note

Runts occur when a received packet is smaller than the minimum frame size.

Input Giants            A counter for network ingress giants on the selected port.

note

Giants occur when a received packet is larger than the maximum frame size.

Input Frame Errors        A counter for the number of ingress exception errors for frames handled by the selected port.

Input CRC Errors          A counter for cyclic redundancy check (CRC) errors associated with the selected port.

Last Updated           The date and timestamp for when the system last updated insights and statistics.

note

The error and packet counters noted in the above table are accumulated from the since the card was last rebooted or the counters were manually cleared with the clear counters command or when the system conducted its daily re-scan of your network equipment for alerts.

See the Last Updated field in the Statistics display on the ONU details page for the date and time stamp of the most recent daily re-scan.

Top Insights​

The Top Insights tile displays a list of alerts across all network hardware. By default, the Active filter is applied so that all active insights are displayed.

Filters of your choosing can be applied by leveraging the various search fields placed just above the column headers. These search filters may be used individually or in combination to specialize the display to meet your needs.

Access the search field by selecting the adjacent button, then enter the search criteria in the text field that appears.

Top Insights - Table Columns Defined​

Each column of the table of insights displayed on screen is described below.

Severity​

A rating of the severity of the alert rated on a scale of 0-5. The significance of each rating is:

  • Severity 5: Critical
  • Severity 4: Major
  • Severity 3: Minor
  • Severity 3: Minor
  • Severity 2: Alert
  • Severity 1: Informational

System Name​

Top-level name of the network device.

Location​

The identifier of the network location associated with the insight. Exact format of the field will vary depending on the source location.

For example

  • Shelf/slot/port
  • Slot/port
  • RemoteID@Shelf/slot/port

Platform​

Hover over the displayed platform icon to view the platform's family and type. The icon will vary depending on the platform type.

For example

  • Platform Family: Total Access; Platform Type: TA5000
  • Platform Family: SDX; Platform Type: SDX 6320-16

Insight​

A short description of the nature of the alert detected for this row.

See the Operate Detail Views - Insights Glossary for a list of all insight names and detailed descriptions for each.

State​

Insights presented are in one of three states: Active, Cleared, or Acknowledged.

  • Active: An active insight is one that has been detected in the most recent scan.
  • Cleared: Insights shown as cleared were not detected by the most recent scan. The system retains cleared insights for 30 days before automatically removing them from the display.
  • Acknowledged: An acknowledged insight is one that has been manually acknowledged by selecting the insight and selecting the Acknowledge option.

Insight Details Icon​

   Select this icon to reveal the Insight Details dialog. All key facts regarding this insight are displayed in an easy to read layout that includes a suggestion as to how the alert might be resolved.

Select the icon at the top of Insight Details to navigate to the device associated with this insight.

note

An intermittent insight is an insight that has previously been cleared, but has reoccurred.

note

Since MSI allows users to edit the field, the MSI TID could be different than the Operate TID.

Acknowledge / Unacknowledge Buttons​

The button is located just beneath the radio button selector for TID/IP near the top of the Top Insights panel.

To use this feature, choose one or more insight(s) and then select the button to change all selected insights to the Acknowledged state.

The button is located to the right of the Acknowledge button.

To use this feature, choose one or more insight(s) and then select the button to remove the Acknowledged state. This will set insights back to their default state where they display either Active or Cleared.

note

Both Active and Cleared insights may be in the Acknowledged state. If an Acknowledged and Cleared insight becomes Active again (intermittent), the Acknowledged state will only reset and show as Active if the severity increases.

Export Button​

The button is located just beneath the radio button selector for TID/IP near the top of the Top Insights panel.

Use this feature to export this current snapshot of insights to your local drive in CSV format. The exported data can be useful for purposes such as:

  • Sorting the list and delegating portions of it to task various personnel with resolving the alerts.

  • Using it as an offline scratchpad to make notes about your pursuit of the resolution for each alert.

note

The on-screen display is limited to the first 4mb of Top Insights data. When this cap is exceeded, a notification will appear with a reminder that this Export feature can be used to get the complete list of insights in CSV format.

Admin State​

The Admin State panel shows the administrative status of the selected port. The administrative states displayed includes the following:

  • IN-SERVICE

  • OUT OF SERVICE

  • OUT OF SERVICE - MAINTENANCE

  • OUT OF SERVICE - UNASSIGNED

  • UNKNOWN

Oper State​

The Oper State panel shows the operational state of the selected port. The operational states displayed includes the following:

  • UP

  • DOWN

  • DISCOVERING

  • TEST

  • UNKNOWN

ONU Status (PON ports only)​

The ONU Status indicator shows the current status of each ONU by representing each status with a color.

SM Bandwidth Utilization (Switch Module ports only)​

The SM Bandwidth Utilization chart shows a history of the percentage of bandwidth being used at any given time over the past 48 hours. The blue graph represents ingress percentage and the green represents egress percentage. Minor and Major alarm thresholds are also displayed as shown below.

The Uplink Utilization chart shows a history of bandwidth utilization on the OLT's uplink port over the past seven days. The blue graph represents ingress percentage and the green represents egress percentage. Minor, Major and Critical alarm thresholds are also displayed as shown below.